Tenants

We have been operating the tenancy deposit scheme for three years and have not had one dispute taken to their resolution procedure;thats because we are fair and reasonable.

ABOUT US

Charters has been successfully letting property in Brighton and Hove for over 20 years. We provide an efficient and friendly service and have a reputation for being one of the fairest agents in Brighton.
We will do our best to help find the right property for you.

REGISTRATION

If you register with us, you will automatically be matched to our list of available properties every day.

REQUIREMENTS FROM TENANTS

After viewing should you wish to rent a property, you are requested to make an appointment at the office to discuss our requirements.
Contact details and the following references are required:
- Current address and landlord details
- Previous address (if within 2 years)
- Bank details (Name/address/account number/sort code)
- Employment details (previous 2 years)
- Guarantor with name and address-
- Put down a holding deposit to secure the property

For Student properties:-
- Name and address of Guarantor (forms are sent directly to guarantors for referencing)
- Put down a holding deposit to secure the property

CONTRACT AND PAYMENT

On receipt of satisfactory references each tenant must sign the contract and pay the remaining balance before any access to the property is given. Please provide photographic proof of address and signature by way of passport, driving licence or recent utility bill.

Only CASH and SWITCH transactions (card holder present) will be accepted on the day of signing. If you plan to pay by CHEQUE allow 10 WORKING DAYS for payment to clear.

TENANCY DEPOSIT SCHEME

Deposits lodged with Charters are secured/protected by the Tenancy Deposit Protection scheme. Deposits are protected through www.mydeposits.co.uk or in some cases if your landlord lives abroad with www.depositprotection.com.

Both these agencies offer a resolution service should there be any disagreement about a deposit at the end of a tenancy.

This ensures the dispute is dealt with impartially and free of charge to you, the tenant.